Recall number R/2023/309

Recall reference

R/2023/309

Recall Type

Car

Recall Date

2023-11-14

Reason for concern

On affected vehicles if the Auxiliary charge (3 pin) cable is used with household extension leads and/or substandard domestic wall sockets for an extended period there is a possibility of the auxiliary charge cable 3 pin plug having a high electrical resi

Reason for recall

On affected vehicles if the Auxiliary charge (3 pin) cable is used with household extension leads and/or substandard domestic wall sockets for an extended period there is a possibility of the auxiliary charge cable 3 pin plug having a high electrical resistance causing excessive heat build-up. This in extreme cases may cause a failure of the 3-pin cable. If the vehicle is unlocked via the remote fob key during the AC charging process voltage is still present for a further 15 seconds within the charge socket. If the cable is unplugged from the car within this 15 second window there is a possibility of an electrical spark occurring.

Remedy

The existing 13 amp 3-pin cable will be replaced with a 10 Amp cable to prevent excessive heat build-up and the vehicle charging protocol software will be updated to the latest version.

How to check if the vehicle is recalled

Contact the local GREAT WALL dealership or manufacturer. You will not need to pay for anything involving the recall.

How the manufacturer will repair

The Recalled vehicles will have the fixing checked and corrected as necessary by and official GREAT WALL service.

GREAT WALL Reference ID

88237C4

Number of affected GREAT WALL cars

1449