Recall number R/2022/174

Recall reference

R/2022/174

Recall Type

Car

Recall Date

2022-06-17

Reason for concern

A SOFTWARE IMPLAUSIBILITY ERROR IN THE HV 'BATTERY GATEWAY' CONTROL UNIT MAY CAUSE THE CONTACTORS OF ALL HV BATTERIES TO BE OPENED UNNECESSARILY

Reason for recall

A software implausibility error in the HV �battery gateway� control unit may cause the contactors of all HV batteries to be opened unnecessarily.

Remedy

Check and if required replace the Battery Management (BMS) control unit plus update the software of the HV �battery gateway� control unit.

How to check if the vehicle is recalled

Contact the local MERCEDES-BENZ VANS UK LTD dealership or manufacturer. You will not need to pay for anything involving the recall.

How the manufacturer will repair

The Recalled vehicles will have the fixing checked and corrected as necessary by and official MERCEDES-BENZ VANS UK LTD service.

MERCEDES-BENZ VANS UK LTD Reference ID

SRV2211

Number of affected MERCEDES-BENZ VANS UK LTD cars

1621