Recall number R/2021/417

There are 2533 MERCEDES-BENZ VANS UK LTD vehicles affected by the recall R/2021/417.

This recall was issued on December 1st, 2021 and all the details of this MERCEDES-BENZ VANS UK LTD recall (R/2021/417 - THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS) are provided bellow:

Recall reference

R/2021/417

Recall Type

Car

Recall Date

2021-12-01

Reason for concern

THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS

Reason for recall

On certain vehicles the behaviour of the emergency call system might not meet specifications.

Remedy

Update the software of the HERMES communication module for the emergency call system on the affected vehicles

How to check if the vehicle is recalled

Contact the local MERCEDES-BENZ VANS UK LTD dealership or manufacturer. You will not need to pay for anything involving the recall.

How the manufacturer will repair

The Recalled vehicles will have the fixing checked and corrected as necessary by and official MERCEDES-BENZ VANS UK LTD service.

MERCEDES-BENZ VANS UK LTD Reference ID

SRX2107

Number of affected MERCEDES-BENZ VANS UK LTD cars

2533

MERCEDES-BENZ VANS UK LTD vehicles affected

Model	VINs	Dates
SPRINTER 907	W1V9071332N080771 to WDB9076572P181840	2018-04-12 to 2020-12-21
SPRINTER 910	WDB9106332P095747 to WDB9106332P116197	2018-04-12 to 2020-12-02
VITO 447	W1V44760323700083 to WDF44760323681766	2018-04-12 to 2020-12-21