Recall number R/2021/243

Recall reference

R/2021/243

Recall Type

Car

Recall Date

2021-09-07

Reason for concern

THE ESP SOFTWARE HAS NOT BEEN CUSTOMISED FOR UPFITTED VEHICLES WITH A HIGHER CENTRE OF GRAVITY

Reason for recall

Vehicles may have received a version of the ESP Software application that has not been customized for upfitted vehicles with a higher centre of gravity.

Remedy

Update the software version of the corresponded ESP control unit.

How to check if the vehicle is recalled

Contact the local MERCEDES-BENZ VANS UK LTD dealership or manufacturer. You will not need to pay for anything involving the recall.

How the manufacturer will repair

The Recalled vehicles will have the fixing checked and corrected as necessary by and official MERCEDES-BENZ VANS UK LTD service.

MERCEDES-BENZ VANS UK LTD Reference ID

SRV2115

Number of affected MERCEDES-BENZ VANS UK LTD cars

1