Recall number R/2019/320

Recall reference

R/2019/320

Recall Type

Car

Recall Date

2019-11-12

Reason for concern

POTENTIAL DECOUPLING OF HV BATTERIES FROM THE ELECTRIC DRIVETRAIN

Reason for recall

The high-voltage batteries could decouple from the electric drivetrain.

Remedy

All three HV batteries will be replaced on the affected vehicles

How to check if the vehicle is recalled

Contact the local MERCEDES-BENZ VANS UK LTD dealership or manufacturer. You will not need to pay for anything involving the recall.

How the manufacturer will repair

The Recalled vehicles will have the fixing checked and corrected as necessary by and official MERCEDES-BENZ VANS UK LTD service.

MERCEDES-BENZ VANS UK LTD Reference ID

SRV1910

Number of affected MERCEDES-BENZ VANS UK LTD cars

39